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Useful information of Cuba PDF Print E-mail

Republic of Cuba

Cuba. It’s situated in the West Indies archipelago, also known as the Caribbean Sea. Due to the geographical location of the Island, the country has been named the “Key to the Gulf of Mexico” since the colonial period. It’s the largest of the Greater Antilles and close to Haiti, Bahamas, United States, Jamaica and Mexico.



Capital: Havana

Offical language: Spanish

Migratory regulations

All visitors must have a valid passport and their corresponding visa or tourist card, except for those visitors from countries having a Visa Exemption Agreement with Cuba. Both individual and group tourist cards can be requested at Cuban embassies or consulates, travel agencies and airline offices.

Customs regulations

Please visit the web site of the General Customs Office of the Republic of Cuba:

Flora and fauna regulations

They follow the regulations of the Convention on International Trade in Endangered Species of Wild Flora and Fauna (CITES), which forbid taking out of the country live or stuffed animals and products made from protected species. To allow the export of such items, a certificate issued by CITES Administrative Authority in Cuba must be submitted.

Sanitary regulations

There are only restrictions for visitors from countries where yellow fever and cholera are endemic or which have been declared infection zones by WHO. In these cases, an International Vaccination Certificate is requested. The import of animal and vegetable products is restricted.

Health services

The Havana International Conference Center provides health services during the days of the event.

Travel insurance

Since May 1st, 2010, all visitors must have travel insurance. For further information, please visit the website


There are 17 airports in the country, of which 11 are international airports. The highway system covers around 50 000 kilometers; twenty thousand of them are asphalt roads and highways connecting the main population settlements and tourist sites. All hotels provide taxi and car rental services, tourist buses and other transport offers. Besides, there are local tour bus services, special train compartments and local air charter companies.

Currency and forms of payment

The official currency is the Cuban peso (CUP). Besides, there is the Cuban Convertible Peso (CUC), which can be obtained upon arrival in the country, at airports, hotels, banks and exchange offices (CADECA S.A.). All purchase and services are paid in CUC.

Financial transactions are made in Euros, Canadian dollars, Sterling pounds and Swiss francs. A surcharge of 10% is applied to the exchange of US dollars by Cuban convertible pesos. The CUC exchange rate for all currencies is established by the Central Bank of Cuba.

Traveler checks and credit cards are allowed, as long as they are not issued by American banks or their branches. The accepted credit cards are: Cabal, Transcard, Visa, MasterCard and Amigo TRAVEL Card. Moreover, it is possible to make payments in Euros at Varadero, in Matanzas province; Cayo Largo; Cayo Coco and Cayo Guillermo, in the Jardines del Rey archipelago; at Santa Lucia Beach, in Camaguey province; at Covarrubias beach, in Las Tunas province; and at Guardalavaca, Don Lino, Esmeralda and Pesquero beaches, in Holguin province.

For further information, please contact tourist desks or tourist information centers:


It’s recommended to wear cotton or similar fabric. For ecotourism-related activities, it’s advisable to wear strong and athletic shoes. For winter days, microclimates and air-conditioned places, it’s recommended to wear thicker clothing made up of fine wool or gabardine. Light raincoats can be useful in rainy days (mostly May and October). Formal attire is required when visiting theaters, concert halls, nightclubs and luxury restaurants, among other places.


There are plenty of stores at airports, hotels and other places around the city, where it’s possible to buy souvenirs, Cuban coffee, rum and cigars, international drinks, juices, water, canned food and other types of groceries, handicrafts, toiletries, books, magazines, CDs, videotapes, postcards, maps, posters, T-shirts and other products. Moreover, there are several networks of specialized stores, boutiques, perfumery, jewelry and international designer stores. There are various marinas with specialized establishments. In addition, every hotel has a tourist desk where you may request any information.


You can take pictures or films without restraint, except for restricted areas or military zones. Nevertheless, there are certain limitations in museums and the odd institution. Journalistic and promotional photography must comply with other regulations. Color films are available in the national network of stores, which establishments are mainly located in provincial capitals, tourist centers and hotels. Photo developing and printing services are also available. It may be very difficult to obtain slides outside non-specialized centers. Moreover, black-and-white films are rarely used. Therefore, it would be advisable bringing them in from abroad, in case they are needed. The best sunlight hours for taking color pictures are from 9:00 am to 11:30 am, and after 4:00 pm.


Cuba counts with a network of telephone services in order to provide direct communication within its own territory or any other region around the world. To make a phone call, it’s possible to address any of the telephone booths available in the main cities. The service can be paid in Cuban Peso, the national currency. These booths also afford phone cards, which are paid in CUC (Cuban Convertible Peso), at a price of 10 or 20 CUC. Calling cards can be obtained in hotels, conference centers, business offices of ETECSA (the Cuban Telecommunications Company) and phone booths. The international call service is also available in hotels.

Calling to Cuba:

You must dial the international calling code of your country; then, the Cuban code (53), plus the area code of the particular province you’re calling to. Finally, you must dial the desired telephone number.

List of Cuban area codes per province:

Pinar del Río                      48
La Habana Capital del País    7
Isla de la Juventud             46
Matanzas                          45
Santa Clara                       42
Cienfuegos                       43
Cayo Largo del Sur            45
Santi Spíritus                    41
Trinidad                           419
Topes de Collantes            42
Ancón                             419
Ciego de Ávila                   33
Camagüey                        32
Las Tunas                         31
Holguín                            24
Granma                            23
Santiago de Cuba              22
Baracoa                           21


The commonly used electrical current is 110V and 60Hz, although certain hotels and establishments are fitted with 220V sockets. The electrical socket that’s generally available is the flat plate type.



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Useful information

General information of Cuba

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Our product is also marketed by international travel agencies. We recommend that you contact these agencies for the purchase of airline tickets, and services related to visa and travel insurance, tourist programs, among others. Argentina, Brasil, Chile, Colombia, Costa Rica, Ecuador, Italia, México, Panamá, Perú, Puerto Rico, R.Dominicana, Uruguay, Venezuela.



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